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Communication Skills Online Learning Experiences

During quarantine, are you finding small communication gaps are taking more time to address than the original communication? Are your communications being misunderstood? Is creating a sense of connection and engagement more difficult than ever?

Learn how to address these challenges in online learning experiences brought to you by the WTIA Ion Collaboration Institute.

Comcast is partnering with WTIA to make these learning experiences available for free to the public with a special focus on those working at startups, small, medium sized, and large businesses as well as nonprofits.

All sessions are conducted on Zoom. These learning experiences are limited to 6-9 people to ensure a high level of interactivity and breakout sessions are pre-assigned from those registered. Please only register for sessions you can attend for the entire two-hours.

Exploring Assumptions to Build Empathy

In this online learning experience, participants will learn:

  • Reflect on your underlying assumptions
  • Practice talking about your assumptions
  • Build more trusting relationships

Thurs, Oct 22, 2-4 PM PT, webinar | Register here

Thurs, Nov 5, 9-11 AM PT, webinar | Register here

Effective Listening to Reduce Misunderstanding

In this online learning experience, participants will learn:

  • Understand the difference between selective listening and effective listening
  • Increase your awareness of how often you want respond while listening
  • Practice paraphrase, perception checks, and clarifying questions

Mon, Oct 19, 3-5 PM PT, webinar | Register here

Asking Better Questions to Get Unstuck

In this online learning experience, participants will learn:

  • Recognize your own preferred questioning style
  • Practice a variety of different questioning methods
  • Gain buy-in through asking questions and being curious

Thurs, Oct 21, 9-11 AM PT, webinar | Register here

Empathetic Listening to Increase Inclusion

In this online learning experience, participants will learn:

  • Identify how you are showing up as a listener
  • Make others feel seen and heard
  • Practice listening for emotions, not just content

Requirement: Using Zoom with the camera on.

Wed, Nov 4, 9-11 AM PT, webinar | Register here

Asking Clearer Questions to Get Clearer Answers

In this online learning experience, participants will learn:

  • Analyze and rewrite your questions
  • Learn from other people’s questions
  • Understand what your questions say about you

Wed, Nov 11, 10 AM-12 PM PT, webinar | Register here

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